Refund Policy
At AAVART Perfume, customer satisfaction is important to us. Since perfumes are personal-use and hygiene-sensitive products, we maintain a strict return and refund policy to ensure the quality and authenticity of every product we deliver.
Return & Exchange Policy
Due to the nature of fragrance products, all perfumes sold on AAVART Perfume are non-returnable and non-exchangeable once delivered.
Returns or exchanges will not be accepted for reasons such as:
Change of mind
Personal fragrance preference
Ordered by mistake
Product no longer required
Please review the product details carefully before placing your order.
Damaged, Defective, or Incorrect Product
If you receive a product that is:
Damaged during transit
Defective
Incorrect (wrong item delivered)
Missing items from your order
please notify us within 24 hours of delivery.
To process your request quickly, kindly share the following:
Your Order ID
An unboxing video (mandatory)
Clear photographs of the product and packaging
Images of the shipping label (if applicable)
Claims submitted without an unboxing video may not be eligible for replacement or refund.
After verification, if your claim is approved, we will arrange a replacement or issue a refund, depending on product availability and the nature of the issue.
Refund Policy
Refunds are only applicable in the following cases:
Failed or duplicate online payment
Order cancelled by AAVART Perfume
Approved claim for a damaged, defective, or incorrect product (where a replacement is not possible)
Once approved, the refund will be processed to the original payment method used during checkout.
For failed online transactions, refunds are automatically credited back to the original payment source within 7 working days. Depending on your bank or payment provider, it may take additional time for the amount to reflect in your account.
Contact Us
For any return, replacement, or refund-related queries, please contact us:
AAVART Perfume
Website: https://aavartperfume.com
Email: support@aavartperfume.com
We recommend contacting our support team before initiating any claim so we can assist you promptly.
